WooCommerce · Official documentation PRO
Technical Manual WC Community Pricing
v2.9.21
ENIT
Getting started

1. Introduction and Core Concepts

Mode A model: live price vs cart projection, equalization promise, and the merchant glossary.

Community pricing for WooCommerce means the live product price follows eligible community sales. Paid shoppers who bought higher can be equalized at campaign end (Store Credit or a payment-gateway partial refund — where supported). This chapter defines the model so the rest of the manual stays unambiguous.

1.1 Mode A (canonical pricing model)

PRO defaults to Mode A:

  • Live product price = function of eligible community sales only.
  • Cart / timeline = projection (amber “in your cart”) — FOMO/preview, not the live price.
  • Checkout amount = current live price (not a cart-only unlocked tier).
  • After campaign = paid overpayers may receive Store Credit or gateway partial refund (shop setting).
  • Unpaid mid-campaign = line can update to the new live price; unpaid orders never move thresholds.

Non-promise (v1): adding items to the cart alone does not change the live catalog price. Merchants who want stronger language can add their own terms — defaults stay Mode A.

1.2 Why equalization exists

Community pricing is a promise of fairness, not a one-shot discount badge. Shoppers buy at today’s live price. If the community later unlocks a lower tier, earlier paid buyers should not be left worse off than late buyers — PRO can finish that job automatically. FREE (when used) can calculate what is owed; PRO can issue it.

1.3 Operational flow (merchant)

  1. Configure — Global rules (Chapter 2), then per-product campaign (Chapter 3).
  2. Run — Monitor Hub / Global Log; shoppers see progress + trust messaging.
  3. Close — Natural end, Early Closure (with compensation), or End Without Compensation (no rewards — different tool).
  4. Compensate — Automatic, Safety Guard delay, or Manual Dispatch (dropshipping-safe).

1.4 Glossary (use these terms)

Term Meaning
Live price Catalog/product price after eligible sales hit a threshold.
Cart projection Preview that cart qty would help unlock; does not set live price.
Eligible sales / units Orders in merchant-configured eligible statuses.
Threshold / tier Volume trigger for a discount level.
Community saving / unlocked price Prefer on FOMO UI; reserve “refund” for post-campaign compensation.
Unpaid order Does not count toward thresholds; the line may update to a lower live price before payment.
Paid order Counts toward thresholds; keeps the paid price; may receive equalization later.
Store Credit Default compensation (coupon-style store credit).
Partial refund Alternate compensation via payment gateway where supported.
Safety Guard Wait days before processing rewards.
Manual Dispatch Human unlock of compensations (dropshipping-safe).
Early Closure Close at max target with compensation flow.
End Without Compensation Admin close → no reward — not the same as Early Closure.
My Rewards Customer reward status hub.
Consumer Trust Transparency panel + [wccp_consumer_trust] shortcode.
Personal Advantage What completing this cart would mean vs list price — still not live price from cart alone.
Global Log Auditable admin event stream (+ in-UI legend).

1.5 Where to go next

← PreviousInstallationManual hubNext →Global settings